Refund policy

7-Day Return Policy

You may request a return within 7 days of receiving your item.

Eligibility:

Items must be unused, unopened, and in original packaging.

Proof of purchase is required.

Process:

Contact us at info@buysova.com to initiate a return. If approved, we will send instructions and a return shipping label.

Items sent without prior authorization will not be accepted.

Non-Returnable Items:

Opened or used products

Personal care goods

Custom or personalized items

Hazardous or flammable items

Sale items or gift cards

Refunds:

Once your return is received and approved, a refund will be issued to your original payment method. Please allow time for bank processing.

Damages & Issues:

Please inspect your order upon arrival. Contact us immediately if the item is defective, damaged, or incorrect.